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PromoPilot
Order Desk is a powerful order management system built for businesses that need to route, manage, and automate fulfillment across multiple vendors and platforms. For print and promo distributors, it's one of the most flexible tools available – and PromoPilot specializes in getting it set up and running the way your promo business actually works.

Whether you're connecting a company store to a fulfillment vendor, routing orders to non-integrated suppliers, or automating the flow of tracking information back to your customers, we've done it and we can do it for you.

What we implement

E-commerce integrations

Connect your Liftoff, Shopify, or other e-commerce platform to Order Desk for seamless order flow.

Vendor integrations

Route orders to your suppliers – including those without native integrations – using Order Desk's flexible rules engine.

Order routing rules

Build smart routing logic that sends orders to the right vendor automatically based on your criteria.

Tracking automation

Automate the receipt and communication of tracking information back to your platform and customers.

Import & export templates

Build clean, reliable import and export templates for order data, inventory, and fulfillment.

Order routing rules

Extend Order Desk further with Zapier – connecting it to your CRM, email, Slack, and more.

Vendors we work with

We help distributors integrate Order Desk with the vendors that power their programs – including popular print-on-demand suppliers, trade printers, and contract decorators.

Fulfill EngineRuptSpokeDubowSafsira4overDigital on DemandPrintfulVantage ApparelAnd more

Working with a vendor or platform that isn't on Order Desk's integrations list? We can help you figure out the best path to get them connected.

More than just integrations

Order Desk is a full order management system. You don't have to live in the app every day – many of our clients set it up once and let it run quietly in the background – but it's fully capable of handling your entire fulfillment operation if you want it to. The flexibility is the point.

And the pricing? Very affordable, especially as your order volume scales. It's one of the best-value tools in the promo stack.

"The Order Desk team is genuinely one of the best in the business. They are responsive, helpful, and deeply knowledgeable. In 13 years of working with SaaS vendors across the industry, they stand out. If you reach out to them directly, you're in good hands – and if you want a guided tour before you commit, I'm happy to show you around."  – Eric Granata, PromoPilot

Want to see Order Desk in action?

Order Desk doesn't offer live demos, but we do. If you want a guided walkthrough before you decide, book a chat and I'll show you how it works for distributors like you.

Book a demo

FAQs

What is Order Desk and do I need it?

Order Desk is a cloud-based order management system that sits between your e-commerce platform and your fulfillment vendors. If you're manually routing orders, copying tracking numbers, or struggling to connect your store to a supplier, Order Desk is almost certainly the right tool. It's built specifically for businesses with multi-vendor fulfillment needs – which describes most print and promo distributors.

Is Order Desk expensive?

No — it's one of the most affordable tools in its category, especially as your order volume grows. Pricing is based on order volume rather than a flat monthly fee, which means it scales with your business rather than working against it. See Order Desk's pricing here.
My vendor isn't integrated with Order Desk. Can you still help?

Yes. One of the things we do best is help distributors connect Order Desk to vendors that don't have a native integration. Using Order Desk's rules engine and tools like Zapier, we can build a workflow that routes orders and receives tracking information automatically – even for suppliers who aren't on Order Desk's integration list.

Can I get a demo of Order Desk before committing?

Order Desk doesn't offer live demos directly, but we're happy to give you a guided walkthrough. Book a quick chat and we'll show you how it works for distributors in your situation.

How do we get started?

Book a chat and tell us what you're working on. We'll figure out the right approach, give you a realistic sense of the engagement, and take it from there.